Privacy Policy

Glow Digital ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, engage with our services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact details (name, email address, phone number, company name)
• Project information you share with us (e.g., website/CRM requirements)
• Payment details (processed securely via third-party providers — we do not store credit card data directly)
• Technical data (IP address, browser type, operating system, and site usage patterns)

2. How We Use Your Information

We use your data to:

• Provide and manage our services (website builds, CRM solutions, ongoing support)
• Respond to inquiries and customer support requests
• Process payments and administer billing plans
• Improve our website, services, and customer experience
• Send important updates, invoices, and optional marketing communications (you can opt out at any time)

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

• Service providers (e.g., hosting, payment processing, analytics)
• Legal authorities if required by law
• Partners or contractors engaged in delivering your project (only on a need-to-know basis)

4. Data Storage and Security

We implement reasonable safeguards (encryption, secure servers, access controls) to protect your personal data. While no system is 100% secure, we take steps to minimize risks.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing at any time
• Request details of how your information is used

To exercise these rights, contact us at hello@glowdigital.ae.

6. Cookies

We use cookies to improve site performance and measure visitor interactions. You may disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact

If you have any questions about this Privacy Policy, email us at hello@glowdigital.ae.